- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- [Flight Cancellation Notice] October 12, 2019 (Saturday)
- [Flight Delay Notice] JL793 Honolulu (HNL) – Nagoya (NGO), October 12, 2019
- High call volume.
- Regarding Special Handling of International Tickets (Due to Typhoon Hagibis)
- Regarding Asia．Oceania．Guam Region Hotline Services (Last updated: 10 October 2019 14:30ChST)
- Redeeming MileageTyphoon Faxai 2019 Relief Effort Miles
- OtherJAL International Award Ticket PLUS Services for customers flying on Europe or North America routes in Business Class
- Redeeming MileagePINK RIBBON Charity Mile
- OtherJMB World Marketplace Earn and redeem miles on hotel booking, car rentals and online shopping.
- JMB Partner MileageEarn miles by taking U-CAN's lifelong learning courses from outside of Japan.
- Notice regarding Traffic Restrictions when Foreign Head of States visit Japan between October 19-October 26
- JGC membership renewal qualifications will be changed from the 2021 service year.
- Change of international flight reservation period for JAL International Award Tickets, JAL International Upgrade Awards and Partner Airlines Award Tickets
- Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).