- For Award Ticket Reservation / Confirmation
- Personal Information Change
- Post Flight Credit
For award ticket confirmation of Non-JMB Members
- Japan Domestic Award Ticket Reservation Confirmation
- International Award Reservation Confirmation
- NEWOtherJMB World Marketplace Earn and redeem miles on hotel booking, car rentals and online shopping.
- JMB Partner MileageEarn miles by taking U-CAN's lifelong learning courses from outside of Japan.
- OtherCelebrating 300,000 Passengers! JAL International Award Ticket PLUS 'Thank You' Promotion
- Redeeming MileageAmazon.com Gift Card Award Promotion is extended till Septembr 30, 2019.
- OtherEarn and use miles at BoxJelly×The Company, Hawaii's leading coworking space
- JGC membership renewal qualifications will be changed from the 2021 service year.
- Change of international flight reservation period for JAL International Award Tickets, JAL International Upgrade Awards and Partner Airlines Award Tickets
- Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
- More convenience and accessibility. Redesigned JAL International Award Tickets.
- Extended reservation request deadlines for JAL Group Airlines Domestic Award Tickets.
- Ticket Service Fee amount for International Award Tickets will be change on/after December 19, 2018.
- Changes to the deadlines for international award ticket reservations on the JAL website
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- To ensure appropriate management of personal information
- Changes of handling procedures due to transformation of Passenger Service System.
- Starting from April 2017, Japan time will be used to determine the specific time when miles will expire (the mileage expiration time).
- Effective April 1, 2017, there will be changes to the rules for using Award Tickets
- The parts of service of JAL Family Club will be changed from April, 2016. Partial changes to JAL Family Club Services
- "Web Password" authentication on the JAL website
- Report on unauthorized account access and reopening the Amazon Gift Certificate Award